Maisonette
Maisonette Maisonette

best hotel in murree
Privacy and Policy

Maisonette Firhill Hotel & Resort Murree is focused on maintaining your personal information. We encourage our visitors to be aware of how we gather, use, and protect their data when browsing our website or utilizing our services (such as booking a stay at the resort). This policy outlines how users’ data is collected and processed according to applicable regulations to ensure high-quality service while respecting consumer rights.

How do we gather data from users?

Whenever you visit Maisonette Firhill Hotel & Resort, we aim to enhance your experience by gathering certain information. This can be collected in various ways:

  • Checking in or out of a room.
  • Contact details such as name/email address, etc.
  • Participating in resort events.
  • Interacting with our staff.

This information helps us tailor our services to provide you with a comfortable and personalized experience.

Website-based data
When you:
  • Register for a membership or promotional offer, you may submit personal details.
  • Inquire about our services or availability.
  • Use our website's chat feature to contact us (or via email).
  • Engage with our social media profiles.

When you interact with our website, some data is automatically collected:

  • Payment system providers when making an online reservation.
  • Information about the device you're using to visit our website.
  • Feedback or reviews submitted via the website.
May Save Customer's Private Details
Some of the information we collect may be personal. Here’s what we may collect based on your interaction with us:
  • First, last name, birth dates, and other identifying attributes.
  • Contact Details - such as postal and email addresses.
  • Financial information, such as credit card and banking details.
  • Payment Details - including amounts paid and services provided.
  • Technical data like your IP address, device information, and other technical details for website interaction.
  • Usage data - records of how you interact with our website and services.
  • Tracking Data - including cookies for personalized tracking and user experience improvement.

Please note that if you choose not to provide any private information, we may not be able to provide you with the services you requested.

Data Protection for Children
We do not actively collect data from children. If you are under the age of 16, please seek the assistance of a parent or guardian before using our website or services.
Your information is used in the following situations:

We may use your personal information in the following situations:

  • To facilitate your stay at Maisonette Firhill Hotel & Resort.
  • To comply with legal requirements, including tax and financial obligations.
  • If you've opted in to receive marketing communications from us.
  • To request feedback on your experience.
  • To respond to your queries or requests for customer support.
Can Share Personal Data

To fulfill the objectives of this Privacy Policy, we may share your personal information with third parties. In cases where required by law, we may disclose your personal information.

  • Online booking platforms and digital payment services.
  • Legal and financial advisors, government authorities, and third-party contractors.
How do we protect your details?

We take significant steps to ensure your personal information is secure. Access is restricted to authorized individuals, including staff and third-party service providers who are bound by strict data protection agreements.

While we take necessary precautions, please note that no data transmission over the internet can be guaranteed as 100% secure.

How long do we retain your information?
We will keep your data only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, financial, or regulatory obligations.
In some cases, we may anonymize your data so that it can no longer be associated with you.

Your Legal Rights

Under certain circumstances, you have the right to access or request the deletion of your personal data. You may also object to the processing of your data or request restrictions on its use.

Links to Other Companies

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

Updated Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The latest version will be available on our website.

Contact Information:

Email: info@maisonettefirhillmurree.com

Phone: +92 311 1122168

Explore Popular Attractions in Murree

Nestled in the scenic hills of Murree, Maisonette Firhill Hotel & Resort places you near some of the region's most iconic attractions. Experience the charm of Mall Road, where you’ll find a lively mix of shopping, dining, and local culture. For a taste of Murree’s stunning natural beauty, take a serene stroll through Pindi Point or enjoy panoramic mountain views from Kashmir Point. If you’re an adventure enthusiast, don’t miss Patriata (New Murree), renowned for its cable car rides and mesmerizing vistas. These popular spots, only moments from the hotel, make Maisonette Firhill your gateway to the best Murree has to offer.

Why Choose Maisonette Firhill Murree for Your Next Stay?

Perfect for Family Getaways & Group Travel

Spacious rooms, thoughtful amenities, and a family-friendly environment make Maisonette Firhill a top choice for family travelers and group tourists. With nearby access to popular spots in Murree, families and friends can explore the local attractions together and return to a warm, welcoming atmosphere at the end of each day.

Ideal Accommodations for Business Travellers

For business travelers, Maisonette Firhill offers a seamless blend of productivity and relaxation. Equipped with high-speed Wi-Fi, meeting rooms, and quiet spaces, our hotel allows you to work comfortably while surrounded by the peaceful ambiance of the mountains. Our attentive staff is also available to help with any business needs, making us the preferred hotel in Murree for professional travelers.

Unmatched Comfort with a View

Maisonette Firhill takes pride in being the best view hotel in Murree, offering guests panoramic views of the surrounding hills and lush green landscapes. From private balconies and windows in each room, you’ll have a front-row seat to the natural beauty of Murree, creating the perfect backdrop for a relaxing and rejuvenating experience.

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Relax, Explore, and Unwind at Maisonette Firhill Hotel & Resort Murree

Step into a world where comfort meets the charm of the mountains at Maisonette Firhill Hotel & Resort Murree. Our guests not only enjoy premium amenities and spacious accommodations in Murree but also receive warm, personalized service that makes every stay memorable. Maisonette Firhill is more than a place to stay – it’s a gateway to experiencing Murree at its finest. Whether you’re relaxing at the hotel, savoring the flavors at Spice Waadi, or enjoying the scenic views at The Cloud Walk Café, every moment here is crafted to offer the ultimate luxury hotel in Murree experience.
Book your stay today and discover why Maisonette Firhill Hotel & Resort is the premier hotel in Murree – where luxury, comfort, and natural beauty come together to create memories that last a lifetime.

Maisonette Firhill Hotel Murree Reviews

What Our Guests Say!

Our guests’ experiences speak volumes about the exceptional stay we aim to provide. Maisonette Firhill Hotel Murree consistently receives glowing reviews for our breathtaking views, warm hospitality, and luxurious yet cozy ambiance. Travelers praise us for the relaxing environment, high standards of cleanliness, and attentive staff that go above and beyond to make each visit memorable.

Comfort
9.0
Food
9.5
Location
9.0
Price
7.0

Latest Murree Updates & News

Stay connected with the latest from Maisonette Firhill Hotel & Resort and Murree’s thriving hospitality scene. We’re excited to share updates on our recent upgrades, including enhanced room amenities, revamped dining options, and exclusive seasonal packages tailored to make your stay unforgettable. Keep an eye out for our news on upcoming local events, travel tips, and insider guides, ensuring your trip to Murree is filled with memorable experiences. Explore our blog for real-time updates on special offers, giving you even more reason to explore Murree’s beautiful landscape from the luxury of Maisonette Firhill.